FAQ

When do I get e-ticket ?

A : After you have made payment for your booking Top Destinations  will send you soon tour URL e-ticket through your email within 12hours or ASAP if you can not find our e-mail (please check in your junk folder too please put my e-mail back to normal folder)  e-ticket you don’t need to print it out.you can show e-ticket on your mobile show to our staff at the register booth at meeting point on your tour date. staffs will guide you to the shuttle.

Ticket refundable ?

A: The Organiser takes this from an unexpected event that can not prevented natural disaster such as flood, earthquake, forest fire, There is no refundable in case of heavy rain that cause we can not operation lanterns releasing or will will wait until rain stop to continue the operation aspkossible. Government order which may be the reason the make the Yi Peng lantern festival can not  organise all ticket are non-refundable in all cases. Participants must agree to accept the risk. And 100% Non-refundable under any circumstance and who no show at the event or who attended event .

What kind of dress should I wear?

A : Participants are request to dress Polite clothing such as/Long pants/Short pants that cover knee/Polo/ T-shirt that cover shoulder/No Tank top. Or in Lanna Thai costume at your preference.

Children Policy ?

A : There is no age restrictions. Children under 8 Years old free of charge, Child sit with parent seat, no extra lanterns, No souvenir provide.Children can have dinner meal with parent. .Parent must take full responsibility for your own care. we will not be responsible for any issues that may arise order to follow the security policy and to avoid causing noise disturbance to other participants.

Drone, Smoking and Drinking policy?

A : alcohol drinking & Smoking are not allowed in the event. Drone is not allow at the venue area.